Products and Accessories

Avaya 9621G IP Deskphone

The 9621G IP Deskphone delivers gigabit capability and touchscreen functionality on a 4.3 inch color touchscreen.

Provides power users with sophisticated capabilities that cost effectively enrich communications and enhance productivity
The 9621G IP Deskphone is a multi-line deskphone ideally suited for Essential users (people who spend considerable amounts of time on the phone). The 9621G has a graphical color display, large touch screen and integrated Gigabit interface. A specially-designed version of the unique Avaya Flare™ Experience collaborative interface takes advantage of the 9621’s color touch screen. Part of the 9600 Series IP Deskphones, the 9621G leverages your enterprise IP Network to deliver sophisticated voice communications from headquarters, remote locations or home offices. Integrated with Aura® and IP Office, the 9621G’s evolutionary approach optimizes communications through a flexible architecture that leverages existing investments and accommodates changing business needs.

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SKU: 700480601 Category:


Avaya 9621G IP Deskphone

• Color display – 3.7 inches x 2.1 inches (9.5 cm x 5.4 cm)
• Touch Screen
• 4-position adjustable tilt display
• Permanently-labeled feature buttons: speaker, mute, headset, contacts, home, history, message, phone, forwarding, volume (separate volume levels in handset, speaker, ringer, and headset)
• Red LEDs on speaker, mute, headset, message and history
• 24 administrative buttons
• Wideband speakerphone
• 0-5 Softkeys
• Ergonomic hearing aid compatible handset supporting TTD acoustic  coupler
• Bluetooth and DECT headset support with adapter
• Two message waiting indicators
• Ethernet (10/100/1000) line interface
• Secondary Ethernet (10/100/1000) line interface
• Optional IEEE PoE 802.3af adapter registers as class 2 device

• SIP protocol support on Avaya Aura
• H.323 protocol support
• Standards-based codec support: G.711, G.726, G.729A/B, G722 (G.726 is not available in SIP)
• Supports the following languages: Arabic, Brazilian Portuguese, Simplified Chinese, Dutch, English, Canadian French, Parisian French, German, Hebrew, Italian, Japanese (Kanji, Hiragana and Katakana), Korean, Latin American Spanish, Castilian Spanish, and Russian.

Requirements and Platform Support
• Avaya Aura® Communication Manager 3.1.4.+ and greater (H.323)
• Avaya Aura® Communication Manager 6.0 with Avaya Aura® Session Manager 6.0 or Avaya Midsize Business Template 5.2.1 (SIP)
• IP Office 6.1 Maintenance Release or greater (H.323)
• Local or centralized electrical power through a 802.3af switch, or local power supply.
• HTTP file server All references to future enhancements are subject to change.


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